Business Hours: Monday – Friday from 9:00 am – 5:00 pm MST. Closed holidays and weekends.
Email: email@example.com. We check our email frequently throughout the day.
Due to the personalized nature of our products, we do not take phone orders for accuracy purposes. If you are calling to place an order, we will redirect you to our website to place your order online or ask you to send an email.
If you are calling to check on the status of an order, please allow us to respond to you within our stated timeframes: First digital proofs will be emailed within two business days, revisions will be emailed within one business day, production will take 2-3 weeks from final proof, and shipping in the US takes 2-5 days, international takes 1-3 weeks.
You can find answers to most questions at our FAQs page.
An order can only be cancelled before printing. If you are not pleased with the digital proofs, you may request to cancel your order and get a refund. However, we strive for your customer satisfaction, so we will work with you extensively during the proofing process. An exception to this policy applies to Custom Orders, we do not allow refunds for the custom design fee.
You can increase or decrease the quantity that you ordered at anytime during the proofing process. Once you give us your final approval to print, we may not be able to accommodate quantity changes.
Return & Refund Policy
Your cards will be printed exactly as the final proof shows. Please review your proofs carefully and acknowledge our disclaimers below (also listed in your digital proofs).
All sales are final. All of our products are customized and made to order. We cannot resell or reuse any cards that have been printed for you. If there is a problem with your order when you receive it, please let us know and we can try to find a resolution. In the event that there is an error on our part (the cards that you receive do not match the final proof that you approved), we will redo them immediately.
3111 West Bald Mountain Drive
Salt Lake City, Utah 84129
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